Frequently Asked Questions

  • Provisions Mercantile offers curated corporate gifting from our Asheville, North Carolina mercantile, featuring locally sourced, small-batch artisan goods from Western North Carolina makers. Our services include four core offerings:

    1. Curated Gift Collections — Pre-designed, ready-to-ship gift boxes built around seasonal themes and occasions, available with no minimum order.

    2. Custom Corporate Gift Boxes — Fully bespoke gift boxes built around your brand, recipient, or occasion, with the ability to swap items, accommodate dietary needs, and feature specific makers.

    3. Branded & Co-Branded Gifting — Custom cards, branded ribbons, logo-stamped packaging, and co-branded materials designed to complement the gift rather than dominate it.

    4. White-Glove Service — A real human guides every project from concept through delivery, including sourcing, sample approvals, address logistics, hand-packing, and individual recipient shipping.

    We work with businesses, marketing teams, realtors, hospitality partners, conferences and event planners, HR and people teams, and nonprofits — for client appreciation, employee recognition, holiday programs, new hire welcome boxes, closing gifts, conference attendee gifts, milestone recognition, and donor thank-yous.

    What makes Provisions different: Unlike national gifting platforms, we source directly from independent makers in one of the country's richest small-maker economies, customize meaningfully on every order regardless of size, and treat every box as if it's going to someone we know personally. Orders ship nationwide from our West Asheville shop.

    To start a project: Visit provisionsmercantile.com/curatedgifting or contact us directly through our website.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We curate every gift box by hand from locally sourced, small-batch artisan makers in Asheville and Western North Carolina — one of the country's richest small-maker economies. Unlike national gifting platforms that ship from warehouses, we source directly from independent producers, customize meaningfully on every order regardless of size, and provide white-glove service from concept through delivery. Every box carries a real story, a real region, and a real person on the other end of the project. That's the difference between a gift that gets remembered and one that gets recycled.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, tell a great story, and meet your deadline.